Cemetery

Purpose, Mission and Guiding Principles

Respect in the Workplace

How We Are Governed

Our Employees

Our Senior Management

Our Site Management

Annual Reviews

Audited Financials

Careers at MPG

Protecting Your Privacy

Feedback and Complaint Process

MPGC Corporate Bylaws

Accessibility

Interested applicants may forward their resumes to:

Mount Pleasant Group
Human Resources
500-65 Overlea Boulevard
Toronto, ON M4H 1P1
Fax: 416-696-9325
Email: recruitment@mountpleasantgroup.com

The Mount Pleasant Group is committed to providing equitable opportunities to all applicants and welcomes applications from all qualified persons. We will provide accommodation in recruitment as needed. If you require an accommodation, please notify us and we will work with you to meet your needs.


 

Receptionist / Clerk - Contract Full-time (up to 6 Months)

Location:  Beechwood Cemetery, Vaughan

 

The Successful Candidate will be Required to:

  • Greet visitors to the Cemetery;
  • Answer a high volume of incoming calls and provide accurate information to callers;
  • Route phone and in-person inquiries to the appropriate staff members and take accurate messages when necessary;
  • Assist in scheduling arrangement rooms bookings as required;
  • Complete assigned clerical work as volume of reception area allows;
  • Process payments, service requests, wreath orders and special care orders;
  • Finalize internment arrangements;
  • Create and process purchase orders;
  • Reconcile and prepare daily bank deposits and various reports when required;
  • Scan and index cemetery documents as required;
  • Perform other sundry duties as assigned.

 

Days and Hours of Work:

  • Tuesday to Saturday;
  • 8:30 a.m. to 5:00 p.m. (37.5 hours per week).

 

Qualifications:

  • Commitment to detail and accuracy;
  • A valid Ontario “G” driver’s license and acceptable driver’s abstract;
  • Excellent interpersonal and communication skills; team player;
  • Ability to multi-task in a busy office environment;
  • Experience working with MS Office as well as standard office equipment.

 

Please forward applications as follows:
By e-mail: recruitment@mountpleasantgroup.com or confidential Fax: 416-696-9325.



Family Service Clerk - Permanent Full-time

Location: Prospect Cemetery, Toronto

 

The Successful Candidate will be Required to:

  • Check interments/entombments daily; take photographs and rubbings of memorials;
  • Process inscription/scroll orders received by phone/email and occasionally meeting with families;
  • Receiving and tracking of memorial orders, including dealer approvals;
  • Register interment rights and records documents;
  • Create and process purchase orders;
  • Attend graveside interments of cremated remains when required;
  • Scan and index cemetery documents as required;
  • Reconcile and prepare daily bank deposits and various reports when required;
  • Relieve receptionist as required;
  • Perform other sundry duties as assigned.

 

Days and Hours of Work:

  • Tuesday to Saturday, 8:30 a.m. to 5:00p.m. (37.5 hours per week).

 

Qualifications:

  • Commitment to detail and accuracy;
  • A valid Ontario “G” driver’s license and acceptable driver’s abstract;
  • The successful applicant must obtain a Sales Representative Licence upon hire;
  • Excellent interpersonal and communication skills;
  • Team player;
  • Ability to multi-task in a busy office environment;
  • Experience working with MS Office as well as standard office equipment.

 

Please forward applications as follows:
By e-mail: recruitment@mountpleasantgroup.com or confidential Fax: 416-696-9325. 



Union Position - Property Service Employee - Temporary Full-time (6 months)

Location: Pine Hills Cemetery, Scarborough

 

The Successful Candidate will be Required to:

  • Operate backhoes, trucks and other equipment;
  • Participate in regular cemetery operations including interments and entombments.

 

Days and Hours of Work:

  • As per Collective Agreement;
  • Potential for extension.

 

Qualifications:

  • Demonstrated experience in cemetery operations;
  • Gardening, landscape, and/or construction work would be considered an asset;
  • You will possess a valid Ontario “G” driver’s license;
  • Backhoe experience required.

Please forward applications as follows:
By e-mail: recruitment@mountpleasantgroup.com or confidential Fax: 416-696-9325.



Client Care Advisor - Permanent Full-time

Location: Thornton Cemetery, Oshawa

 

The Successful Candidate will be Required to:

  • Contact families after receiving MPG services in an effort to receive feedback; be a conduit for information and continue to build trust;
  • Navigate through Navision to run various reports and cross reference information for accuracy prior to calling customers;
  • Responsible for effectively managing customer feedback, inquiries and keeping customer satisfaction at the core of every decision and behavior;
  • Manage large volume of outgoing calls in a timely and efficient manner as well as manage incoming inquiries;
  • Identify customers’ needs, clarify and provide information, investigate concerns and forward on to the appropriate individuals and or management in various departments;
  • Keep detailed records of all conversations in a comprehensible way;
  • Hand-write cards on a daily basis;
  • Achieve personal qualitative and quantitative targets;
  • Provide feedback and suggestions on progress;
  • Have a well-rounded knowledge base of the various facets of the organization;
  • Perform any related sundry activities as assigned.

 

Days and Hours of Work:

  • Week 1: Monday to Saturday, 8:30 a.m. - 5:00 p.m.;
  • Week 2: Monday to Thursday, 8:30 a.m. - 5:00 p.m.;
  • Occasionally additional hours may be required to accommodate business needs;
  • Occasionally work from various locations.

 

Qualifications:

  • Comforting, clear and professional tone when speaking with families;
  • Legible penmanship;
  • A strong commitment to customer service and customer service improvements;
  • Excellent interpersonal, communication, time management and organization skills;
  • Working knowledge of Windows and MS Office;
  • Keen eye for detail and ability to multi-task;
  • A valid Ontario “G” Driver’s License and an acceptable Driver’s Abstract;
  • Working knowledge of the death care industry would be considered an asset.

 

Please forward applications as follows:
By e-mail: recruitment@mountpleasantgroup.com or confidential Fax: 416-696-9325.



Pre-planning Advisor - Permanent Full-time

Location: Elgin Mills Cemetery, Richmond Hill

 

The Successful Candidate will be Required to:

  • Sell products and services to individuals/families on a pre-need basis at their homes or at our locations;
  • Develop and maintain a list of contacts through outbound prospecting, networking and referral follow-up;
  • Maintain records and compile reports according to standard procedures;
  • Perform other sundry tasks as assigned.

 

Days and Hours of Work:

  • 37.5 hours per week, including evenings and weekends.

 

Qualifications:

  • Proven sales and time management skills;
  • Excellent interpersonal, communication and organizational skills;
  • A strong commitment to customer service;
  • Working knowledge of Windows and MS Office;
  • A valid Ontario “G” driver’s license and a well-kept late model car are required (mileage will be paid) as well as a clean driver’s abstract;
  • Flexibility to work at various locations in the Greater Toronto Area is necessary;
  • Working knowledge of the death care industry in a pre-planning role would be considered an asset.

 

Please forward applications as follows:
By e-mail: recruitment@mountpleasantgroup.com or confidential Fax: 416-696-9325.



Service Co-ordinator - Permanent Part-time

Location: Meadowvale Cemetery, Brampton

 

The Successful Candidate will be Required to:

  • Assist individuals/families in the selection of interment rights, memorials, inscriptions, cremation and all ancillary services;
  • Process documents relating to memorialization and interments for customers  such as interment Rights Certificates, arrangement forms, transfer and exchange documents, grave/cremation/removal orders, memorial/inscription/ ceramic photo orders, endowments, receipts, invoices, time-payment contracts, accounts receivable, bank deposits, service request, etc.;
  • Contribute to property maintenance by watching for problem areas when on the grounds and informing the  Property Management Team;
  • Organize and attend graveside/cremation, interments or entombments services as required;
  • Follow up with customers and employees on arrangements and memorializations;
  • Perform any related sundry activities as assigned.

 

Days and Hours of Work:

  • Friday, Saturday and Monday from 8:30 a.m to 5:00 p.m.;
  • 22.5 hours with the opportunity for more hours.

 

Qualifications:

  • A strong commitment to exceeding customer service expectations;
  • Excellent interpersonal, communication, problem solving and organization skills;
  • Keen eye for detail and ability to multi-task;
  • Working knowledge of Windows and MS Office;
  • A valid Ontario “G” Driver’s License and a clean Driver’s Abstract;
  • Working knowledge of the death care industry would be considered an asset.

Please forward applications as follows:
By e-mail: recruitment@mountpleasantgroup.com or confidential Fax: 416-696-9325.